Terms of Service

Last Updated: September 14, 2026

Welcome to the I Go By William (IGBW) store. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, or services.

2. Products and Availability

We make reasonable efforts to accurately display our products, including their colors, designs, descriptions, sizing, and other characteristics.

However, colors and appearance may vary depending on your device, screen settings, garment color, printing process, and manufacturing variations.

Many of our products are made to order through third-party production and fulfillment partners. Product availability, colors, sizes, production times, and fulfillment locations may change without notice.

We reserve the right to modify, discontinue, limit, or replace products or product variations at any time.

3. Print-on-Demand Products

Many of our apparel and accessory products are produced specifically after an order is placed.

We currently use third-party fulfillment providers, including Printify and participating print providers, to manufacture and ship certain products.

Because items are made to order, minor variations in print placement, color, sizing, or appearance may occur between products.

Such reasonable manufacturing variations do not necessarily constitute a product defect.

4. Pricing

All prices displayed on our website are subject to change without notice.

Prices are displayed in the currency indicated at checkout.

We reserve the right to modify product prices, discounts, promotions, shipping charges, or other fees at any time.

The price charged for an order will generally be the price displayed at checkout when the order is submitted.

5. Orders

We reserve the right to accept, decline, limit, or cancel an order at our discretion where reasonably necessary.

This may include orders involving:

• Suspected fraud

• Payment problems

• Incorrect pricing

• Product availability issues

• Fulfillment problems

• Technical errors

• Unauthorized purchases

If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.

6. Order Information

You agree to provide accurate, current, and complete information when placing an order.

This includes your:

• Name

• Email address

• Billing information

• Shipping address

• Payment information

• Other information reasonably necessary to process your purchase

You are responsible for reviewing your order before submitting it.

We are not responsible for delays or delivery problems resulting from incorrect or incomplete information provided by the customer.

7. Payments

Payments are processed through Shopify and/or applicable third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

We do not directly store complete credit or debit card information.

8. Shipping and Delivery

Shipping estimates are provided as estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Production and delivery times may be affected by circumstances outside our reasonable control, including:

• Carrier delays

• Weather

• Holidays

• High order volumes

• Production delays

• Customs processing

• Incorrect shipping information

• Supply-chain disruptions

Once an order has been transferred to a shipping carrier, delivery may be subject to the carrier's operations and policies.

Please review our Shipping Policy for additional information.

9. Returns, Refunds, and Exchanges

Because many of our products are made to order, we generally do not accept returns or exchanges solely because of:

• Incorrect size selection

• Color preference

• Change of mind

• Buyer preference

If your product arrives damaged, defective, misprinted, or incorrect, please contact us within the timeframe stated in our Return & Refund Policy.

Eligible claims may qualify for a replacement or refund.

Our Return & Refund Policy is incorporated into these Terms.

10. Order Changes and Cancellations

Orders may enter production shortly after they are placed.

For this reason, order modifications and cancellations are not guaranteed.

If you need to change or cancel an order, contact us as soon as possible. If production has not begun, we will make reasonable efforts to accommodate the request.

11. Intellectual Property

Unless otherwise stated, the content appearing on this website—including original artwork, apparel designs, logos, graphics, photographs, videos, written content, branding, and other creative materials—is owned by or licensed to [STORE NAME] and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, commercially exploit, or create derivative works from our protected content without prior written permission.

Purchasing a product does not transfer ownership of the artwork or intellectual property appearing on that product.

12. Personal and Non-Commercial Use

Our website and its content are provided primarily for your personal, non-commercial use.

You may not use our designs, product images, branding, website content, or other intellectual property to manufacture or sell competing products without authorization.

13. User Submissions and Communications

If you voluntarily submit reviews, photographs, comments, feedback, suggestions, or other content to us, you represent that you have the right to provide that material.

We may use feedback and reviews for legitimate business and promotional purposes as permitted by applicable law and the permissions associated with the submission.

We will not intentionally represent private communications as public endorsements without appropriate permission.

14. Third-Party Services

Our website may rely on or integrate with third-party services, including:

• Shopify

• Printify

• Payment processors

• Shipping carriers

• Analytics providers

• Email marketing platforms

• Social media platforms

These third parties may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not own or control, except to the extent required by applicable law.

15. Links to Other Websites

Our website may contain links to third-party websites.

Providing a link does not necessarily constitute endorsement of the third party or its content.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

16. Accuracy of Information

We make reasonable efforts to provide accurate information but cannot guarantee that all website content will always be complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and update information when appropriate.

17. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws

• Infringe intellectual property rights

• Transmit malicious software

• Attempt unauthorized access to systems

• Engage in fraudulent activity

• Harass or harm others

• Scrape or reproduce protected content for unauthorized commercial purposes

• Interfere with the operation or security of our website

We may restrict access to our services when reasonably necessary to address prohibited activity.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as available" and "as is" basis except for warranties that cannot legally be excluded.

We do not guarantee that the website will always operate uninterrupted, securely, or without error.

Nothing in these Terms limits any warranty or consumer right that cannot legally be waived.

19. Limitation of Liability

To the fullest extent permitted by applicable law, [STORE NAME], its owners, affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless [STORE NAME] and its owners, affiliates, employees, and representatives from claims, liabilities, damages, and reasonable expenses resulting from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

21. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy before using our website or submitting personal information.

22. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, products, services, technology, or legal obligations.

Updated Terms will be posted on this page with a revised Last Updated date.

Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

23. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies posted on our website, constitute the agreement between you and [STORE NAME] regarding your use of our store and services.

25. Contact Information

Questions regarding these Terms of Service can be sent to:

IGBW
Email: igobywilliam@gmail.com